Contact the Jeeto11 desk.

Reader feedback, error reports, pitch submissions and corrections. The desk reads every message and replies where it adds value.

Channels

How to reach the desk.

Email. Send a message to [email protected]. This is the recommended channel for editorial feedback, error reports and pitch submissions.

Postal address. For formal correspondence, the desk’s postal address is published in the About page. Use postal mail for legal notices and formal corrections only.

App customer care. For app issues, KYC, withdrawals, bonus disputes, and account closure, use the in-app Customer Care channel. The desk does not handle app issues through the email channel.

Response

Response time.

The desk aims to respond to every email within 7 business days. Pitch submissions take longer — up to 14 business days — because the desk reads every pitch and considers it carefully.

If your message is time-sensitive (an error that affects the reader’s decision, a question about the bonus terms that expires today), say so in the subject line and the desk will prioritise.

Topics

What the desk replies to.

  • Editorial feedback. What worked, what didn’t, what the desk missed.
  • Error reports. A wrong rule, a wrong eligibility state, a wrong contact number. Include the URL and the proposed correction.
  • Pitch submissions. A one-paragraph summary of the long read you want to write. The desk reads every pitch.
  • Reader questions. Anything that doesn’t fit the categories above and isn’t an app issue.
Not

What the desk doesn’t reply to.

  • App issues, KYC, withdrawals, bonus disputes. Use the in-app Customer Care channel. The desk does not handle app issues through email.
  • Marketing pitches. The desk does not publish paid content and does not accept guest-post pitches.
  • Affiliate-network pitches. The desk’s affiliate route is fixed. Other networks are not considered.
  • Anonymous tips. The desk does not act on anonymous tips. On-the-record pitches are welcome; off-the-record tips are not.
FAQ

Five questions on contact.

What is the best channel for an error report?

Email. Include the URL and the proposed correction. The desk responds within 7 business days.

How do I pitch a long read?

Email a one-paragraph summary to [email protected]. The desk reads every pitch and replies within 14 business days.

How do I report a withdrawal hold?

Use the in-app Customer Care channel. The desk does not handle app issues through email.

Does the desk accept guest posts?

No. The desk does not publish paid content and does not accept guest-post pitches.

What is the postal address for formal correspondence?

The desk’s postal address is published on the About page. Use postal mail for legal notices and formal corrections only.

Send a message. The desk reads every email.

Feedback, errors, pitches. The desk replies where it adds value.

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