How to delete your Jeeto11 account.
A plain-English note on the Jeeto11 account-deletion flow: the manual request path, the wallet settlement, the KYC erasure timeline, and the data the operator retains for legal reasons.
A plain-English note on the Jeeto11 account-deletion flow: the manual request path, the wallet settlement, the KYC erasure timeline, and the data the operator retains for legal reasons.
Account deletion is a manual request. The flow is:
Alternatively, the request can be raised through Customer Care. The in-app flow is the recommended path because it carries the device fingerprint and the account ID automatically.
Before the account is deleted, the wallet is settled:
The wallet settlement is irreversible. Once the cash is withdrawn, the operator cannot reverse the transaction.
The operator erases KYC documents and account data within 30 business days of the deletion request, in line with the published retention policy.
Data the operator retains for legal reasons:
The retained data is stored encrypted and is not used for marketing or for any purpose outside the legal retention requirement.
No. Once an account is deleted, the user cannot reopen it. A new sign-up with the same phone number is treated as a new account, with a new welcome bonus eligibility and a new KYC cycle.
If the user wants to pause their activity without deleting, the operator offers a self-exclusion flow through Customer Care. The self-exclusion flow temporarily disables deposits and contest entries; the account is not deleted and can be reactivated after the exclusion period.
The operator processes the request within 7 business days. Data erasure completes within 30 business days of the request.
No. Unused bonus balance is forfeited at the time of deletion. The cash balance is withdrawn to the source account.
Pending contests are settled or cancelled before the deletion. The user is informed of the outcome.
The self-exclusion flow temporarily disables deposits and contest entries. The exclusion period is set by the user; the account can be reactivated after the period ends.
No. The deletion request must come from the account holder. Family members must raise their own requests from their own accounts.